"The way spa and wellness business leaders train their team is changing, now and forever," says the editor.
Interviewed by the magazine, an assistant vice-president who oversees training at over 80 spas worldwide says, "We had to change the way we do things. We need to make sure that the guests see all of these cleaning procedures. In the past, everything was expected to be very quiet and behind the scenes in the spa."
Complete interview is now online here.
Articles provide insight and advice about how to master wellness business challenges.
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Spa Executive at spaexecutive.com
